Crisis Management: Having prepared and resilient organizations are driving the need to develop and implement management models that allow this, respond in a coordinated, timely and efficiently to emergencies and crises through a systematic methodology inserts an Integrated Crisis Management System (ICMS). Therefore, the basis for the model development, sits on the interconnection of the following processes and documents:

1. 1.- Analysis of risks
2. 2.- Business Impact Analysis
3. 3.- Risk Parameter
4. 4.- Matrix arousal and activation
5. 5.- Manual of Corporate Crisis
6. 6.- Operational Response Procedures for Managers
7. 7.- Business Continuity Plans
8. 8.- Emergency Response Plans
9. 9.- Plans and programs of humanitarian assistance and Containment
10. 10.-Crisis Counseling